Terms and conditions

We want to make your experience buying from www.rasenicks.com as easy and simple as possible.  Please read the following terms and conditions.  By clicking on the submit button from our secure checkout page you agree to these terms and conditions. 

You agree to accept the merchandise that you order at www.rasenicks.com and to contact us if you have a problem with the merchandise or wish to return any merchandise.  You agree to resolve all problems with us and not to file a “disputed charge” with your credit card company. Your merchandise will be considered "delivered" when the carrier (UPS, FedEx, or USPS) delivers your order.  If the order is lost or stolen after delivery you may be responsible.

Merchandise must be returned within 30 days of the receipt of the merchandise.  Please contact us by phone or email for the best way to return your purchase.  You may be responsible for return shipping or a re-stocking charge or both.  If your purchased qualified for free freight and you return all or part of your order you will be responsible for the original shipping charge to you if the total of your remaining order falls below the "free freight" threshold. 

Some items will not be returnable – you will be notified by email before shipping if the merchandise you requested is not returnable.  Items that have been decorated (i.e. embroidered) or altered (i.e. pants that have been shortened) either by you or by us are not returnable.  Special orders (items that we do not carry in stock but agree to order specifically for you) are not returnable.  

All the merchandise that we sell is warranted against defects in material or manufacture.  Our merchandise is not warranted to fit, or be comfortable, or make you happy.  If you believe you have defective merchandise, contact us by phone or email and we will tell you how to return it for evaluation and or credit. 

 

   
 

Store Hours

Monday, Tuesday, Wednesday, Friday: 9:30 AM to 6:00 PM

Thursday: 9:30 AM to 7:00 PM

Saturday: 9:30 AM to 5:00 PM

Sunday: 11:00 AM to 4:00 PM